| Implementation |
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Solution: Create a 1,500 User Network
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| • Quest realized that the key to this
project was a well-constructed system architecture and software support
library
that would sustain day-to-day business activities well after the rollout.
This rollout became a logistic project that was supported by a team of
vendors each experienced in a specific are of the project.
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| • An installation checklist was developed
by Quest. This became the roadmap for the consistent configuration of each
component on the network. What began as 5 pages quickly grew to more than
40 pages as new software products were added and hardware components expanded.
Quest's objective was to create a step-by-step model that could be easily
followed by non-technical installers. This premise was constantly validated
as the project progressed. So successful was the checklist, that it is
still the mode used today.
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| • Quest created a fully-automated installation
of SCO Open Server. The entire network and system interfaces were configured
without
user intervention. An Expect script was created to configure each router,
ensuring consistent and reliable WAN connectivity across 300 sites and
the home office.
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• To manage the client-side software distribution,
Quest developed QClient™ This robust Windows application provided
an update and control mechanism for software distribution, version control
and client
configuration changes. Everything from installing software directly on the
client to managing Windows registry updates was easily supported. Again,
no user intervention was required.
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Move the
calendar forward 10 years …
This
client continues to use the solution that Quest Technology
Group successfully created for them. Since the initial rollout in 1998,
additional users have been added, laptops have been introduced and
the software platform expanded significantly to include new Windows
products and Web applications served by these local Unix servers. With all
of these changes, the core Unix application continues to perform at 99.9%
reliability. |
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