Managed IT Services
    Why Managed IT Services?
  What are managed services?

Managed services are increasingly becoming an attractive alternative to the more traditional IT staffing and outsourcing approach.

In a managed services arrangement, an organization delegates specific IT responsibilities to an IT services company. These IT functions are proactively managed with a clear reporting structure in place between the two companies.

The organization reduces the need for hands on, day-to-day management of these activities while still maintaining overall control. This approach creates a valuable business partnership with people doing what returns the greatest value.
Technology support can be time-consuming and downright frustrating. When you share the burden of day-to-day IT management with Quest, you free your resources to do the things they do best.

If you currently have an IT staff, Quest can become an additional member of your team. Because we serve many clients, we bring the collective experience of all of those clients to your organization.

Quest will provide you with the team of IT professionals selected for your specific business. You will have direct access to them for questions, issues and onsite scheduling. This gives you the advantage of an in-house employee without the associated costs.
   
What Services Are Provided?
Quest is an experienced, full service IT solution provider. The services we provide to you include:

» Network design, implementation and support
» Hardware and software evaluation and recommendation
» Management for projects such as third-party services and facility expansion
» Multi-location interconnectivity
» Remote user access and support
» Application installation and support
» Virus, spyware and malware management
» Asset inventory and management
» Automatic software updates
» Remote monitoring
» Knowledge transfer from Quest to your employees

  What Are the Costs?
  While the services that we provide are clearly outlined, we realize that each organization's needs are different. For that reason, we first review your technology situation with you and then provide a pricing solution that works for your organization.

Doing business with Quest is easy. No long term contracts are required. In addition, we regularly review the detail of our support for your organization with you. This ensures that you are not only receiving the quality of service you deserve, but that the pricing is fair.
   
  How Do We Get Started?
  We welcome the opportunity to learn more about your organization. Simply contact us at 407-898-6606 to schedule a no-obligation, complimentary technology review.
         
   
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