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Why
Managed IT Services? |
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What
are managed services?
Managed services
are increasingly becoming an attractive alternative to the more traditional
IT staffing and outsourcing approach.
In a managed services
arrangement, an organization delegates specific IT responsibilities to
an IT services company. These IT functions are proactively managed with
a clear reporting structure in place between the two companies.
The organization
reduces the need for hands on, day-to-day management of these activities
while still maintaining overall control. This approach creates a valuable
business partnership with people doing what returns the greatest value. |
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Technology support can be time-consuming
and downright frustrating. When you share the burden of day-to-day IT management
with Quest, you free your resources to do the things they do best.
If you currently have an IT staff, Quest can become an additional
member of your team. Because we serve many clients, we bring the collective
experience of all of those clients to your organization.
Quest will provide
you with the team of IT professionals selected for your specific
business.
You will have direct access to them for questions, issues and onsite scheduling.
This gives you the advantage of an in-house employee without the associated
costs. |
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What
Services Are Provided? |
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is an experienced, full service IT solution provider. The services we provide
to you include: |
» Network
design, implementation and support
» Hardware and software evaluation and recommendation
» Management for projects such as third-party services and
facility expansion
» Multi-location interconnectivity
» Remote user access and support
» Application installation and support
» Virus, spyware and malware management
» Asset inventory and management
» Automatic software updates
» Remote monitoring
» Knowledge transfer from Quest to your employees
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What
Are the Costs? |
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While the services that we provide
are clearly outlined, we realize that each organization's needs are different.
For that reason, we first review your technology
situation with you and then provide a pricing solution
that
works for your organization.
Doing business with Quest is easy. No long term contracts are required.
In addition, we regularly review the detail of our support for your organization
with you. This ensures that you are not only receiving the quality of service
you deserve, but that the pricing is fair. |
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How Do We Get Started? |
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We welcome the opportunity
to learn more about your organization. Simply contact us at 407-898-6606
to schedule a no-obligation, complimentary technology review. |