What Is an Outsourced IT Services Provider?
An outsourced IT provider traditionally manages the day-to-day technology support needs for your company. This can include operating system updates on your desktops, laptops, and in-house servers and responding to it-doesn't work problems. These IT providers are called MSPs or managed service providers.
IT service providers with cybersecurity expertise will provide advanced network security
proactive monitoring and prevent breaches in real-time. This is the level of IT infrastructure expertise that today's companies need. These service providers are referred to as MSSPs, managed security services providers. They usually work with, not replace, your MSP or internal IT team.
What Is a Strategic Business Technology Partner?
Regardless of your company's size, industry, or time in business, there are important strategic IT services that MSPs and MSSPs don't provide.
Your strategic business IT partner brings a proven track record in both business and technology. They work beside you, the company leader, to continuously align your valuable technology with your long-term goals. Think of this team member as your company's fractional CIO
How Is a Strategic Business Technology Partner Different Than an Outsourced IT Services Provider?
Outsourced IT Services Provider
Hired based on lowest cost
Specific technical skills
Day-to-day narrow scope of services
No engagement with your business planning
Strategic Business Technology Partner
Hired based on long-term value
Broad technical and business expertise
Collaborative business leader peer
Scalable with your company's growth
Technology is viewed as a resource tool, not a task